All jewelry from Joalharia do Carmo has a 3-year warranty period, covering manufacturing defects and damage, but excluding situations caused by misuse or accident. To activate the warranty, you will need to present the purchase receipt.

All jewelry is handcrafted using manual techniques. As such, its composition and color may vary from the image shown, and there may also be slight variations in dimensions and specifications.

The warranty does not apply if:

• The discoloration of the jewelry is caused by exposure to intense light, perfumes or any other chemical products, makeup, swimming pools, hot tubs and similar;
• You personally modify or repair the jewelry, or allow third parties to do so;
• The natural darkening process of silver jewelry occurs;
• The jewelry has been exposed to atypical circumstances, careless handling or conditions contrary to those recommended by Joalharia do Carmo;

After examination and confirmation of the validity of the warranty, the jewelry will be repaired or replaced and returned to the customer.